State Farm® Insurance Agent Anna Schappaugh
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Johnson
September 2, 2026
"Meagan was absolutely a rock star. I have always have good service with Anna and her associates. Keep rocking associates 😜"
Patrick Fonner
August 26, 2026
"State Farm has always been quick to answer any questions I have and accommodate my requests when filing claims."
Nate Schmitz
August 5, 2026
"Anna and Megan at State Farm are amazing! Both have always been super helpful and always looking out for our best interest."
Kartik Rochiramani
August 3, 2026
"Absolutely incredible customer service! She went above and beyond to make sure everything was handled smoothly and professionally. Super attentive, friendly, and efficient. I couldn't recommend her enough!"
Jeff Van Buskirk
June 8, 2026
"Always a great experience."
Phuong Nguyen
April 30, 2026
"Megan Stevens is very quick and helpful to respond to all of my questions and requests. She is a reliable insurance agent."
"Thank you for the positive review Phuong! Grateful to serve our community. "
Kathy Webb
February 16, 2026
"Megan Stevens went above and beyond with her customer service skills in assisting us with obtain the boat insurance we needed in a short timeline. We have had nothing but great service at this State Farm facility."
Kathryn Tredway
January 13, 2026
"Megan was very helpful and quick to respond in helping me resolve an issue with the payment. Thank you, Megan!"
"Thank you for all the years you have trusted us with your auto and home insurance. We look forward to continuing to provide you great customer service!!"
Lisa Nardi
December 4, 2025
"One of the best insurance offices I have ever worked with. The absolute best customer service. Love being able to text a message to the office as well. A+ Highly recommend"
"What a compliment! Thank you for trusting us with your auto and home insurance!! "
Susan Decorie
February 10, 2025
"Megan at State Farm has always been knowledgable and helpful. She is pleasant cheerful, and friendly."
trisha mohr
January 6, 2025
"Just recently Had the pleasure of switching to State farm insurance and I am glad I found anna and her staff they are all a great group and very helpful in the time of need. Would highly recommend Anna's agency to anyone looking for insurance."
eli t
November 6, 2024
"I just wanted to say how much I love being with StateFarm insurance. They have always done right by me and done so much for me. Anytime I have anything that needs fixed or changed Megan is right there to help me through and get it done! Megan is awesome and I only know her through a phone but she is very helpful and doesn’t seem bothered by the task I give her! I just love her and her awesomeness!! She is the best! Thanks Megan for everything you do for me and my family!
Mindi Tompkins"
Kevin Kim
October 17, 2024
"Prompt response and excellent service. I have about 30 policies with them. Thank you Anna, Megan, and the team."
Mike Bonds
October 15, 2024
"Megan is AMAZING!! Fantastic group and so great in an emergency. Highly recommend!"
"Thank you, Mike. Being great in an emergency is where we try and shine. That is why you have an Agent! We appreciate your business."
Jeff Birdsley
July 15, 2024
"I interact with very helpful professionals every time I contact Anna Schappaugh State Farm. Keep up the great service!"
Milly
March 26, 2024
"This is the absolute best insurance company ever, Anna & Megan are always readily available for any of my questions or concerns. If there’s a way to help you save money they will find it.
Highly recommend."
Adrienne Aguilar
February 16, 2024
"10/10 - I would definitely recommend! I am new to the area, but when I came to the office, Anna, Megan, Angel and Dillon welcomed me in as if we were long lost friends. Megan was diligent in jumping through hoops to resolve my issue as if it were her own. Everyone here is super friendly and knowledgeable. I highly recommend this team for all of your insurance needs!"
"Thank you so much for taking the time to share your experience with our team! We are so happy to hear that Anna, Megan, Angel, and Dillon made you feel welcomed and went above and beyond to resolve your issue.We look forward to serving your insurance needs in the future.
If you ever have any more questions or require assistance, feel free to reach out. Welcome to the area, and thank you for choosing us!"
Fatima Ahmed
February 2, 2024
"Anna and Dillon were great to work with! They took the time and care to respond to our concerns thoroughly and promptly. Great service!"
"Hi Fatima, Thank you for your positive feedback! We're so happy to hear that Anna and Dillon provided great service. Giving you peace of mind with your concerns is our priority, and we're here to assist you whenever you need. If you have any more questions or if there's anything else we can help you with, please feel free to reach out."
Ana Cekova Stanic
February 2, 2024
"Angel was very professional, kind, and made the entire process clear and easy! Highly recommended!"
"Hi Ana, Thank you for sharing your positive experience! We're happy to hear that Angel provided professional, and kind assistance! If there's anything more we can do for you or if you have further questions, please don't hesitate to reach out. We're here to help."
Kyrie Zhou
December 22, 2023
"Dillon Nelsen was super nice and helpful! I changed both my auto and renter policies to State Farm. Dillon just made this process so easy and pleasurable. He's knowledgeable not only in every aspect of insurance but also food in chambana. Definitely recommend Dillon and State Farm!"
"Thank you for your kind words! We're so glad that Dillon made your transition to State Farm seamless and enjoyable. Your recommendation means a lot to us. If you have any further insurance needs or questions, feel free to reach out. We appreciate your trust in Dillon and State Farm.
Best,
Anna Schappaugh and the State Farm Team"
Cherie Avent
December 6, 2023
"Recently worked with Angel for a new policy and she made the process extremely easy. She was responsive to my questions and was diligent about following up. Angel also offered suggestions where needed. The entire team at this location is amazing to work!"
"Thank you for sharing your positive experience working with Angel! We're so glad she made the process of obtaining a new policy easy and that her responsiveness and diligence stood out. We're proud to have an amazing team dedicated to providing excellent service.
If you have any more questions or insurance needs in the future, don't hesitate to reach out. We appreciate your trust in us.
Kind regards,
Anna Schappaugh and the State Farm team"
Olivia Herr
December 1, 2023
"Angel was very helpful and easy to work with when I was trying to get documents to become a notary. She was always quick to get back to me and answered any questions I had. She also was great about talking about ways we could save more on bundling that I never thought about. Thanks, Angel!"
"Thank you for your thoughtful review! We're happy to hear that Angel was helpful and made the process of obtaining notary documents easy and seamless for you!
If you ever have more questions or need assistance, feel free to reach out. We appreciate your trust in our State Farm team and look forward to serving you in the future!
Best regards,
Anna Schappaugh"
Makynzee Theis
November 28, 2023
"Very easy to work with, love her!"
"Thank you for the compliment. Your support means the world to our small business. We look forward to continuing to serve you. "
Ivy T
October 19, 2023
"Happy client since 2017. The entire team is very professional. Highly recommended!"
"Thank you so much for your kind words! We're thrilled to hear that you've been a happy client since 2017 and that you find our team to be professional. Customer satisfaction is our top priority, and we're excited to see that you've had a positive experience. We appreciate your recommendation and are grateful for the trust you have placed in us. If there is ever anything you need or have any questions regarding your insurance coverage, please feel free to reach out! Thank you again for being a valued client. We look forward to continuing to meet your insurance needs and serve you.
Kind regards,
Anna Schappaugh "
Scott Leon
October 14, 2023
"The best State Farm Agent in Central Illinois, Champaign, IL"
"Scott we have taken care of your auto, renters, and life insurance for YEARS so that compliment means the world to us. I hope you are loving life in Florida now. Thanks for still trusting us with your sons insurance from thousands of miles away. We miss you! "