State Farm® Insurance Agent Anna Schappaugh

"I just wanted to say how much I love being with StateFarm insurance. They have always done right by me and done so much for me. Anytime I have anything that needs fixed or changed Megan is right there to help me through and get it done! Megan is awesome and I only know her through a phone but she is very helpful and doesn’t seem bothered by the task I give her! I just love her and her awesomeness!! She is the best! Thanks Megan for everything you do for me and my family! Mindi Tompkins"

"Prompt response and excellent service. I have about 30 policies with them. Thank you Anna, Megan, and the team."

"Megan is AMAZING!! Fantastic group and so great in an emergency. Highly recommend!"

"I interact with very helpful professionals every time I contact Anna Schappaugh State Farm. Keep up the great service!"

"This is the absolute best insurance company ever, Anna & Megan are always readily available for any of my questions or concerns. If there’s a way to help you save money they will find it. Highly recommend."

"10/10 - I would definitely recommend! I am new to the area, but when I came to the office, Anna, Megan, Angel and Dillon welcomed me in as if we were long lost friends. Megan was diligent in jumping through hoops to resolve my issue as if it were her own. Everyone here is super friendly and knowledgeable. I highly recommend this team for all of your insurance needs!"

"Anna and Dillon were great to work with! They took the time and care to respond to our concerns thoroughly and promptly. Great service!"

"Angel was very professional, kind, and made the entire process clear and easy! Highly recommended!"

"Dillon Nelsen was super nice and helpful! I changed both my auto and renter policies to State Farm. Dillon just made this process so easy and pleasurable. He's knowledgeable not only in every aspect of insurance but also food in chambana. Definitely recommend Dillon and State Farm!"

"Recently worked with Angel for a new policy and she made the process extremely easy. She was responsive to my questions and was diligent about following up. Angel also offered suggestions where needed. The entire team at this location is amazing to work!"

"Angel was very helpful and easy to work with when I was trying to get documents to become a notary. She was always quick to get back to me and answered any questions I had. She also was great about talking about ways we could save more on bundling that I never thought about. Thanks, Angel!"

"Very easy to work with, love her!"

"Happy client since 2017. The entire team is very professional. Highly recommended!"

"The best State Farm Agent in Central Illinois, Champaign, IL"

"Within about 10 minutes of filling out the online form, they gave me a call to discuss my insurance needs. I spoke with Dillon who was very friendly and meticulous. He did some research for me to make sure I was getting the best price and would have the proper coverage. I ended up getting a very reasonable rate on renter's insurance with great coverage. The whole process took about 20 minutes and now I'm covered. I highly recommend this State Farm office if you want a quick and easy, no hassle experience."

"Worked with Dillon from the branch. Was in an odd situation and he and the other members helped me get it figured out as well as putting me on the best plan for me. Great people who care"

"I've worked with both Angel and Dillon ever since signing onto State Farm. They've been incredibly informative and quick with getting the information that you need. They're easy to work with and talk to, treating you like an actual person and not just another statistic that they need to handle. Definitely recommend."

"Angel is always very friendly, helpful, and informative. I highly recommend her for any insurance needs"

"I have worked with Anna and her team at State Farm for about 5 years now, and words cannot express the outstanding customer service I have experienced throughout this time period. Anna always responds to me both promptly and directly whenever I have a question or issue. She is so personable and clearly wants the best for her clients. I unfortunately hit a deer just a few days ago, and it had been awhile since I had been in contact with Anna. I emailed her about the incident (which happened over the weekend), and just as usual, Anna responded first thing Monday morning with the information I needed. I also received a call not too long afterwards from Megan, who I also have worked with from Anna’s office, who is both super sweet and subject matter expert in the insurance realm. Megan wanted to make sure I was aware of what my policy covered as well as how the claims process worked, if I were to submit one. It felt above and beyond, as I received advice that was in my best interest as a customer. Anna also referred me to an auto body shop (Gallo-Miller), to which I received just as excellent customer service as I do with Anna and her team at State Farm. The person I worked with there, Cory, knew Anna, and part of our conversation described how insurance agents these days can seem impersonal due to available technology and how rare it is to find ones that actually spend time with their clients to fully understand their needs. Anna is clearly one that does and is a rarity. So, Anna, thank you for all that you do (for me, and all of your clients) and most importantly, thank you for helping us to feel comfortable with the decisions we make regarding insurance/policies. You are an absolute rock star, and I look forward to continuing to work with you and your amazing team!"

"I worked in the auto industry and had cheap and admittedly not so good insurance most of my adult life. My significant other started a new career with Anna and I ended up switching my business to State Farm. It went so well I also switched my career as well. I can’t recommend Anna enough! I’ve fully switched to State Farm and have absolutely no regrets!"

"Besides a wonderful looking office, the staff is sharp as tacks and things get done immediately and the prices for the insurance coverage are great. What more could one ask for"

"Anna and her team go above and beyond!"

"Best thing I've done is transferring my home and auto insurance from another office to hers! Excellent and KNOWLEDGEABLE staff that does everything they can when you need it!"

"We just found this State Farm office and are happy with the discovery. The customer service was fantastic, responsive and thorough. They explained everything and took the time to create the best plans for our family. Clearly insurance choices have many options, but the people working here made this an ideal choice for coming back to State Farm."

"Anthony has been great, he helped me get the insurance on my Jeep and has been very helpful with giving me quotes for a possible new motorcycle! He will definitely take care of you and make sure your experience is smooth sailing!"